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Posts tagged Customer Journey Mapping

What tools can you use for onboarding to ensure a seamless customer experience?

What tools can you use for onboarding to ensure a seamless customer experience?

Customer Onboarding, Workflows & Processes, Women in TechKatrina Young30 September 2022Customer Journey MappingComment

Buyer Personas - Attracting clients but targeting personas

Buyer Personas - Attracting clients but targeting personas

Business EQ, Customer Personas, Digital EmpathyKatrina Young9 July 2022Digital Empathy, Customer Journey Mapping, Customer PersonasComment

The essential 3 steps to applying Digital Empathy to Lead Generation

The essential 3 steps to applying Digital Empathy to Lead Generation

Digital Empathy, Business EQKatrina Young15 April 2022Digital Empathy, Online Consulting, Online Business Growth, Customer Journey Mapping, Business EQComment

What Your Potential Clients or Customer Wish You Knew….. Improving the Customer Sales Journey

What Your Potential Clients or Customer Wish You Knew….. Improving the Customer Sales Journey

Customer Persona, Customer Journeys, Customer Journey Mapping, Customer Touchpoints, Customer Avatars, Content Lead Generation, Business Systems, Business TechKatrina Young23 February 2022training, Customer Journey Mapping, Customer Service Marketing, Customer Engagement, Customer PersonasComment

Creating Lead Generating, Client Attracting, High Online Visibility, Websites & Sales Funnels

Creating Lead Generating, Client Attracting, High Online Visibility, Websites & Sales Funnels

Backend Systems, Blogging, Lead Generation, Digital Products, Digital StrategyKatrina Young25 July 2021Digital Product Monetisation, Digital Product Management, Online Customer Journey, Customer Journey Mapping, Lead Generation, Digital Customer Experience, Digital Website Strategy, Digital Sales Funnel StrategyComment

Creating your Value Ladder and Product Staircase

Creating your Value Ladder and Product Staircase

Creating a Profitable Digital Customer Journey Map

Creating a Profitable Digital Customer Journey Map

Customer Journey Mapping, Customer Avatars, Customer Personas, Digital StrategyKatrina Young26 June 2021Customer Journey Mapping, customer journeypain points, Online Marketing, Online SellingComment